Privacy Notice for California Residents

Privacy Notice for California Residents

Effective Date: 2023.06.14.

This Privacy Notice (“Notice”) for California residents provided pursuant to the California Consumer Privacy Act (“CCPA”) supplements the Privacy Policy of KRAFTON, Inc. (“KRAFTON”, “we”, or “us”) and provides additional information on how your personal information is collected, used, disclosed and processed online or offline. Unless otherwise specified, all terms used within this Notice shall carry the same meaning as they are defined in our Privacy Policy. This Notice and the Privacy Policy together constitutes KRAFTON’s “California Privacy Policy”. If you are a California resident, you may have additional rights as detailed below. Within the preceding 12 months, we have collected the following categories of personal information about you:

a. Identifiers, such as Platform ID, email address, name, IP address, postal address, phone number, date of birth, gender, country of residence, language, nationality, etc.,

b. Internet or other electronic network activity information, such as browsing behavior and device information while using our Games and Services (i.e. device model, OS version, MAC address, device ID, network type, time zone settings, battery status, screen resolution, etc.), etc.

c. Game information, such as information about crash report and system activity details (i.e. game setting, play date/time, etc.),

d. Transaction information, such as purchase date, items, etc.

We use your personal information listed above to operate or provide Games and Services. For more details about using your personal information, you can check our policy - “3. How We Use Your Information”.

Within the preceding 12 months, we have disclosed for a business purpose your personal information to:

a. Platform provider, block cheating tools provider, cloud storage service provider, payment service provider, marketing platform services, online survey service provider, customer service provider, deliver service providers.

Also, we may provide service providers or third parties with certain personal information to provide or improve our services. We determine the retention period for each of the categories of personal information listed above based on:

a. any legal or regulatory requirements applicable to such information

b. provides and operate Games and Services.

- Your California Privacy Rights

You may exercise the following rights at any point in time in connection with your personal information. To exercise such rights, please email us at or visit our support page to request your rights.

Please note that at least your email address will be required to submit a request, and additional information may be required so we can verify you. If you exercise your rights via email, you must specify the right(s) you wish to exercise.

We will verify your identity and respond to your request within 45 calendar days. If necessary, we can take up to an additional 45 days to respond, for a maximum total of 90 days from the day the request is received, provided that we notify you to explain the reason for the delay.

a. Right to Know & Right to Access

You have the right to request the following information from us up to two times within a 12-month period:

- the categories of personal information that we have collected from you over the past 12 months, and the specific pieces of personal information we have collected from you;

- categories of the sources from which personal information was collected;

- business or commercial purposes for which personal information is collected;

- the categories of personal information that we have disclosed for a business purpose or sold during the past 12 months, and categories of third parties to whom the information was disclosed or sold (if applicable).

b. Right to Delete

You have the right to request that the personal information collected from you be deleted.

c. Right to Correct

You have the right to correct your personal information. You can request your rights via email.

d. Right to Non-Discrimination

You have the right not to be discriminated against for exercising these privacy rights.

e. Right to opt-out of Selling and Sharing

You have the right to opt-out of the selling and sharing of your personal information as defined by California law by requesting that your personal information not be sold or shared in any form. For targeted advertising you can control the sharing of your personal information for targeted advertising through our website. You can opt-out your advertising cookies through our cookie banner.


f. Rights for California Minors

Minors under the age of 16 have the right to request the deletion of and/or obtain information posted on websites such as forums or bulletin boards.

g. Shine the Light

You have the right to request the categories of the personal information that we disclosed to third parties for their direct marketing purposes during the past 12 months and information on the relevant third parties. Furthermore, you may also request that your personal information not be disclosed to third parties for their direct marketing purposes.

h. Limit Use and/or Disclosure of Sensitive Personal Information

You have the right to limit our use of their sensitive personal information. WE DO NOT USE YOUR SENSITIVE PERSONAL INFORMATION for purposes that require us to offer this limitation options. When we collect your sensitive personal information we will get a consent from you.

- Authorized Agent

You may designate another person or entity (“authorized agent”) to act on your behalf in connection with your request for rights that are guaranteed by the CCPA. An authorized agent is a natural person or business entity registered with the Secretary of State to conduct business in California that you have authorized to act of your behalf to make a request to know or to delete.

In order to use an authorized agent for your request, we require that you provide signed permission to your agent. Your authorized agent can submit a request to know or delete by sending an email to If you contact us, we can offer you an authorized form for your agent to submit.

The above requirement does not apply should your agent have power of attorney pursuant to Probate Code sections 4000 to 4465. Please note that we may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf. Under the CCPA, your agent is responsible for implementing and maintaining reasonable security procedures and practices to protect your information and use your personal information only for the purpose of fulfilling your request.

If you have any questions about this Policy, or about exercising your rights described above, you can contact us by email at